Distribution relies heavily on people. Consequently, people make mistakes, and perfection may seem like a tall order. We know that we are not perfect, and we know that you are not, as well. How does this depict our level of service?
Our service is reflective of our size. We are not a massive distribution company with hundreds of people answering the phones and taking orders, but we know our clients by name. We pride ourselves in getting to knowing you well, anticipating your company habits, and, most importantly, anticipating your demands. We understand that we are becoming a vital part of your supply chain network.
When we assign a point of contact (CSR) within our company, know that you are one of the few clients that our CSR is responsible for. Our CSRs not only handle your sales, but they are also on the floor overseeing and fulfilling your orders. Over time, our CSR will understand your shipping habits, your products, your clients, and be able to anticipate and oversee your demands. This directly translates to our moto: Your Success is Our Success. When your product gets to your client correctly, on time, and undamaged – we all win.
Here at Warehousing Plus™, we work to become a partner of your business, not a vendor. Your Success is Our Success.